Frequently Asked Questions
Everything you need to know about shopping with DISTRICT ONE.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring your favorite garment and comparing it to our specifications for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order in real-time?
Yes, once your order has shipped, you will receive an email containing a tracking number and a link to monitor your delivery status.
Are your materials sustainably sourced?
DISTRICT ONE is committed to ethical production. We prioritize organic cotton and recycled fabrics across our seasonal collections to minimize our environmental footprint.